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Scan to Email with HP Printer: A Comprehensive Guide

In today's digital world, the ability to scan documents and send them via email directly from your printer can significantly enhance your productivity. HP printers are renowned for their robust features, including the convenient Scan to Email function. This comprehensive guide will walk you through the steps required to set up and use the Scan to Email feature on your HP printer, ensuring seamless and efficient workflow.

Why Use Scan to Email?

Enhancing Efficiency

Scan to Email streamlines the process of sharing documents, eliminating the need for intermediate steps like scanning to a computer, saving the file, opening an email client, and attaching the document.

Reducing Paper Usage

By directly sending scanned documents via email, you reduce the necessity for printing and physical storage, contributing to a greener office environment.

Setting Up Scan to Email on an HP Printer

Step 1: Connect Your HP Printer to the Network

Before you can use Scan to Email, your HP printer must be connected to a network. Follow these steps to ensure connectivity:

  1. Power ON the Printer: Ensure your HP printer is powered on and ready.
  2. Network Settings: Navigate to the printer's control panel or settings.
  3. Wi-Fi Setup: Select Wi-Fi settings and connect to your preferred network.

Step 2: Configure the Scan to Email Feature

  1. Access Embedded Web Server (EWS):
    • Open a web browser on your computer.
    • Type your printer's IP address into the search bar and press Enter.
  2. Login to EWS:
    • Login with the administrator username and password. (Default credentials can usually be found in the printer's manual or behind the printer).
  3. Navigate to the Scan Tab:
    • Click on the "Scan" tab and then go to "Email Settings".
  4. Enter Your Email Settings:
    • In the Email Setup Wizard, input the SMTP server details of your email service.
    • Enter the email address and password you want to use for sending emails.
  5. Complete the Setup:
    • Save the settings and exit the wizard.

Step 3: Add Email Contacts

  1. Go to Contact Book:
    • On the printer control panel, select "Email" or "Contacts".
  2. Add New Contacts:
    • Add new contacts manually or import them from a list.

Using the Scan to Email Feature

Step-by-Step Instructions

  1. Load the Document:
    • Place the document you want to scan into the scanner bed or the Automatic Document Feeder (ADF).
  2. Select Scan to Email:
    • On the printer control panel, select "Scan" or "Scan to Email".
  3. Choose Recipients:
    • Choose from your contact list or manually enter the recipient's email address.
  4. Adjust Scan Settings:
    • Select resolution, file format (PDF/JPEG), and other settings as needed.
  5. Send the Email:
    • Review the scan preview (optional), then press "Send".

Troubleshooting Common Issues

Issue 1: Connection Problems

Solution: Ensure your HP printer is properly connected to the network and that there are no connectivity issues.

Issue 2: Authentication Errors

Solution: Check SMTP settings and ensure that the credentials entered are correct. Verify with your email provider for any specific settings required.

Issue 3: Scanned Documents Not Sending


  • Check for any error messages on the printer and follow the provided instructions.
  • Consult the HP support page for additional troubleshooting steps.

Best Practices for Scan to Email

Regular Maintenance

  1. Update Firmware: Ensure your printer’s firmware is up-to-date.
  2. Regular Calibration: Regularly calibrate your scanner for the best quality scans.

Secure Email Configuration

  1. Use Strong Passwords: Ensure your email configurations use strong, encrypted passwords.
  2. Enable Two-Factor Authentication (2FA): Where possible, enable 2FA for added security.


Setting up and using the Scan to Email feature on your HP printer can drastically improve your document management workflows. By following the steps outlined in this guide, you’ll be able to efficiently scan and send documents with ease, enhancing productivity while reducing paper waste.

For further assistance, refer to the official HP support page and make the most out of your HP printer’s capabilities.

By following this comprehensive guide, you can harness the full potential of the Scan to Email feature, ensuring efficient and hassle-free document management in your daily activities.

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